Settings of application

System Requirements
The minimal requirements depend on the user’s operating system The Playkey application runs on Mac OS X 10.7 and higher and on Windows 32- and 64-bit. ...
Tue, 27 Feb, 2018 at 2:38 PM
Before Paying for a Subscription: Checking Image Quality
Before paying for a subscription Before you pay for your subscription, we strongly recommend testing the picture quality of the game category you’re intere...
Tue, 15 May, 2018 at 6:06 PM
What should I do if mouse or keyboard control is delayed?
Why are there delays in control? Time is needed to pass a signal from the user to the server and back. A certain delay in a character’s response in the gam...
Thu, 14 Jun, 2018 at 12:01 PM
Which Gamepads Are Supported?
Which gamepads are supported? Playkey supports up to four simultaneously connected gamepads. So you can play in pairs if the game provides such a mode. Wha...
Tue, 27 Feb, 2018 at 1:04 PM
What Should I Do If the Picture Gets Jumbled?
Why does the picture get jumbled? Picture distortion and jumbling are caused by network issues: packet loss, improperly functioning network equipment (netw...
Tue, 27 Feb, 2018 at 4:54 PM
Requirements for the Internet Connection
What is the minimal required connection speed? The minimal speed needed for data exchange with the Playkey server is 4 Mbps. Recommended: For running ga...
Tue, 27 Feb, 2018 at 2:54 PM
The Playkey application won’t start
Your browser requests permission when you first launch Playkey An error is possible if you’ve disabled external-app launch.   But this can be fixed: ...
Tue, 27 Feb, 2018 at 4:14 PM
Required Communication Ports
The Playkey application requires the following port ranges for its operation: TCP 13000–13001 TCP/UDP 14000–14025 TCP/UDP 9999–10025 Ports are selected...
Tue, 27 Feb, 2018 at 2:51 PM
Troubleshooting the Server Connection
Common causes for connection problems Find out more about common causes of and methods for solving connection problems in this article In-game bitrate is ...
Mon, 17 Sep, 2018 at 3:09 PM
Compatibility with Antivirus Programs
The Playkey application has been tested for compatibility with the following antivirus programs: Avast AVG antivirus Avira free COMODO Internet Securit...
Tue, 27 Feb, 2018 at 2:47 PM