Instructions

How Do I Make a Screenshot?
What’s a screenshot? A screenshot is an image taken by a device, showing exactly what the user sees on the monitor screen or other visual output device. Le...
Wed, 28 Feb, 2018 at 4:24 PM
Troubleshooting the Server Connection
Common causes for connection problems Find out more about common causes of and methods for solving connection problems in this article In-game bitrate is ...
Sat, 28 Mar, 2020 at 12:44 AM
Resolving issues with Wi-Fi (2.4 GHz).
Problems commonly encountered while using Wi-Fi: Inputs delay due to high latency Visual artifacts In case you cannot use ethernet-cable directly:...
Thu, 31 Jan, 2019 at 3:05 PM
How Do I Contact Playkey Support?
To send a request to our support team through the portal On our portal, click on the link New Support Ticket A page opens where you can indicate the bas...
Mon, 1 Jun, 2020 at 12:30 PM
Availability of hardware decoding
Checking currently used decoding method Currently employed method of decoding is displayed in the streaming console. HW - HardWare, videocard is being use...
Thu, 10 Oct, 2019 at 12:01 PM
The Playkey Configuration Manager
What is the configuration manager? This is a tool to manage the configuration file settings.ini, and it simplifies adjusting various settings when you use ...
Thu, 10 Oct, 2019 at 11:59 AM
Where to find Playkey Client files
How to find settings.ini and desktop.log files: MacOS Settings is logcated in /Users/%username%/Library/Playkey/settings.ini while files updater and deskt...
Thu, 24 Oct, 2019 at 12:25 AM