Instructions

Troubleshooting the Server Connection
Common causes for connection problems Find out more about common causes of and methods for solving connection problems in this article In-game bitrate is ...
Mon, 17 Sep, 2018 at 1:09 PM
How Do I Contact Playkey Support?
To send a request to our support team through the portal On our portal, click on the link New Support Ticket A page opens where you can indicate the bas...
Tue, 27 Feb, 2018 at 1:44 PM
Resolving issues with Wi-Fi (2.4 GHz).
Problems commonly encountered while using Wi-Fi: Inputs delay due to high latency Visual artifacts In case you cannot use ethernet-cable directly:...
Thu, 31 Jan, 2019 at 1:05 PM
How Do I Make a Screenshot?
What’s a screenshot? A screenshot is an image taken by a device, showing exactly what the user sees on the monitor screen or other visual output device. Le...
Wed, 28 Feb, 2018 at 2:24 PM
How Do I Find Out My FPS and Bitrate? (decrypting game-session [streaming] data)
How can I get session data? To bring up the streaming console, press Ctrl+F1 simultaneously. Example: What data does a session contain? ID: your ga...
Wed, 28 Feb, 2018 at 1:25 PM
Line of communication quality check sheet
What and how to check 1) Internet speed – for maximum quality it should be 40 Mbit/s and higher.  Check how fast the ISP is at your tariff. There is...
Tue, 11 Dec, 2018 at 10:17 AM